The head of the department:
Barmanasheva Zhanat Abylkasymovna
The contact telephone: +7-727-267-28-49
050013, Almaty city, Abai av., 14
The main trends:
- The organization of the work for the registration and re-registration of users to the library in accordance with “The rules of use of the National library of the RK”;
- The implementation of the control over the entry and exit of users in accordance with the regime of work of the library.
The main functions:
- the acquaintance of users with “The rules of use of the National library of the RK”;
- the issuance and checking of the control sheets upon exit about the availability of the mark of return of the literature;
- the studying of the qualitative composition of the users by education, by type of occupation, by age, by gender;
- the maintenance of the data-base “The reader of the National library of the RK” in the electronic and card catalogues;
- the coordination of the work jointly with the Security-Fire service upon the control over the non-sanctioned access to the National library of the RK;
- the introductory acquaintance of new readers with the resources and services of the National library of the RK;
- the provision of operative and exhaustive information by readers’ requests, the place where the requested literature or service is situated;
- the execution of oral references and consultations by telephone.
There enter into the structure of the Service the following functional sections:
- the section for registration and re-registration of readers;
- the control point and registration of readers;
- the information bureau.